// PROOF
Three platforms. Live users. Signed expansion.
The situation
A private-equity-backed UK group: multiple divisions, field teams nationwide, ambitious commercial leadership. The operating reality was familiar: orders arriving by email, engineers reconciling spreadsheets to the back office by hand, customer records in silos, and management reporting assembled manually, weeks late. Off-the-shelf CRM had been tried; adoption never came.
What we built
A fixed-price pilot delivered a field CRM for the sales team: accounts, visits, tasks and reporting, designed around how those reps actually work, live with real users at week eight. It stuck. The group then commissioned an assessment and scheduling platform for its field assessors, and a group-wide CRM giving leadership a single view of pipeline and performance across divisions, each motion sharing one governed spine: same security model, same audit discipline, same data foundations.
What happened
Three platforms in production inside a year. Users at every level, field engineers to the chief executive. Board-ready reporting drawn live from the platform instead of assembled by hand. Governance signed off by the group's IT director, with DPIA gates and no write-back into existing systems. And the commercial signal that matters most: the expansion agreement was signed before the pilot phase had finished.
The same method, other industries
The flagship case study is not the only build. The same method has delivered a workforce analytics platform for contingent-labour programmes, a CRM for the contingent workforce sector and a production workflow platform for the film industry. Different sectors, same shape: software designed around how the work actually happens, owned outright by the people who run on it.
Why it's anonymous
We name clients only with their written permission, and never while live programmes are commercially sensitive. What we can share freely is the shape, and if yours looks similar (field teams, quote-to-order or assessment-to-delivery workflows, multiple sites, one person holding it all together), the Diagnostic will show you what your version looks like.
of UK manufacturing and engineering firms still run on spreadsheets and legacy systems.
of ERP implementations fail to meet their objectives.
of paid-for SaaS licences are never used.